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Tuesday, September 15
 

8:00am EDT

Registration
Tuesday September 15, 2026 8:00am - 9:00am EDT
Pre-function Area

Tuesday September 15, 2026 8:00am - 9:00am EDT
Pre-function Area
  General

9:00am EDT

Welcome & Regional Discussion/Plenary
Tuesday September 15, 2026 9:00am - 9:25am EDT
Salon AB

Therap Presenter
avatar for Pete Ratekin

Pete Ratekin

Director of Provider Support, Therap Services

Tuesday September 15, 2026 9:00am - 9:25am EDT
Salon AB
  General

9:25am EDT

Creating a Training Plan: Therap's Training Resources
Tuesday September 15, 2026 9:25am - 9:50am EDT
Salon AB
Discover all the materials available to all Therap users. Look at ways to stay up-to-date on Future events and Application updates.
Therap Presenter
avatar for Becky Moore

Becky Moore

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 9:25am - 9:50am EDT
Salon AB
  Training Strategies & Resources

9:50am EDT

Morning Break
Tuesday September 15, 2026 9:50am - 10:00am EDT

Tuesday September 15, 2026 9:50am - 10:00am EDT
  General

10:00am EDT

Making A Therap Audit Plan
Tuesday September 15, 2026 10:00am - 10:30am EDT
Salon AB
This session helps providers build a clear audit plan for Therap data to support quality assurance, compliance, and accountability. Participants will explore what to audit and how often, who should be responsible, and how to track results over time in order to move from reactive fixes to proactive oversight and continuous quality improvement.
Therap Presenter
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →
avatar for Becky Moore

Becky Moore

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 10:00am - 10:30am EDT
Salon AB
  Quality Assurance & Reporting

10:30am EDT

Therap AI Data Dashboards & QA Assistant
Tuesday September 15, 2026 10:30am - 11:15am EDT
Salon AB
Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We’ll dive into our newest tools—AI Translation, the QA Assistant, and Fatal-5 Dashboards—before previewing our powerful new Analysis feature. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday September 15, 2026 10:30am - 11:15am EDT
Salon AB
  Therap AI

11:15am EDT

Quality Assurance for ISP Data
Tuesday September 15, 2026 11:15am - 11:45am EDT
Salon AB
Learn how to achieve robust Quality Assurance for ISP Data. This session provides actionable steps for digging into your ISP Data entries using Search and Export functions, leveraging built-in in-module Reports and Dashboards, and utilizing the Report Library to ensure data accuracy and drive program improvement.
Therap Presenter
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Tuesday September 15, 2026 11:15am - 11:45am EDT
Salon AB
  Quality Assurance & Reporting

11:45am EDT

Lunch
Tuesday September 15, 2026 11:45am - 12:45pm EDT
Pre-function Area

Tuesday September 15, 2026 11:45am - 12:45pm EDT
Pre-function Area
  General

12:45pm EDT

Secure Video Documentation - Hands-On!
Tuesday September 15, 2026 12:45pm - 1:10pm EDT
Salon AB
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday September 15, 2026 12:45pm - 1:10pm EDT
Salon AB
  Service Delivery & Documentation

1:10pm EDT

Follow Along Account Success with Therap
Tuesday September 15, 2026 1:10pm - 1:40pm EDT
Salon AB
Have you been "Live" with Therap for several years? Discover all the ways you can review your data. Also learn tips and tricks for how to implement new modules, and craft plans for seamless onboarding of new individuals and users.
Therap Presenter
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Tuesday September 15, 2026 1:10pm - 1:40pm EDT
Salon AB
  Foundational Administration

1:40pm EDT

Deeper Dive into Therap Connect
Tuesday September 15, 2026 1:40pm - 2:10pm EDT
Salon AB
Discover the benefits of using smart devices to enhance the quality of care for Individuals! We will review all available devices, as well as discuss any future devices (as available).
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →
Tuesday September 15, 2026 1:40pm - 2:10pm EDT
Salon AB
  Service Delivery & Documentation

2:10pm EDT

Afternoon Break
Tuesday September 15, 2026 2:10pm - 2:25pm EDT

Tuesday September 15, 2026 2:10pm - 2:25pm EDT
  General

2:25pm EDT

Build Your Own EVV Report Card
Tuesday September 15, 2026 2:25pm - 3:00pm EDT
Salon AB
How is your agency truly performing with EVV compliance? This session guides you through creating your own EVV Report Card by reviewing the key indicators that states evaluate. Learn to track crucial metrics like matching EVV records to claims, the percentage of manual edits, and more, to ensure your agency excels in compliance.
Therap Presenter
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Tuesday September 15, 2026 2:25pm - 3:00pm EDT
Salon AB
  Service Delivery & Documentation

3:00pm EDT

Making the Individual Plan Work for Your Agency
Tuesday September 15, 2026 3:00pm - 3:30pm EDT
Salon AB
Unlock the full potential of your Individual Plan Templates and transform how your agency manages person-centered services and supports! This session will give you the inside track on configuring custom templates, mastering user privileges, and streamlining your workflow like a pro.
Therap Presenter
avatar for Becky Moore

Becky Moore

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 3:00pm - 3:30pm EDT
Salon AB
  Person Centered Planning

3:30pm EDT

Medication History & Daily MAR
Tuesday September 15, 2026 3:30pm - 4:00pm EDT
Salon AB
Explore the dynamic capabilities of the Medication History and Daily MAR modules to master compliant medication management. We will review all the "bells and whistles," including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance...
See More →
Therap Presenter
avatar for Nancy Martin

Nancy Martin

Senior Support Specialist, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
2004

What year did you start working at Therap?
2023

Accreditations you want to note
Bachelors in Psychology, Certified in Motivational Interviewing, CNA licensor, Chart the Life Course Ambassador

What is your fa... Read More →
Tuesday September 15, 2026 3:30pm - 4:00pm EDT
Salon AB
  Health Support & Tracking

4:00pm EDT

Closing the Loop
Tuesday September 15, 2026 4:00pm - 4:30pm EDT
Salon AB
Do you still have unanswered questions? Drop in for an informal question and answer session.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Pete Ratekin

Pete Ratekin

Director of Provider Support, Therap Services

avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →
Tuesday September 15, 2026 4:00pm - 4:30pm EDT
Salon AB
  General
 
2026 Therap Indiana Conference
From $49.00

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Tuesday, September 15
Pre-function Area
Salon AB
  • Foundational Administration
  • General
  • Health Support & Tracking
  • Person Centered Planning
  • Quality Assurance & Reporting
  • Service Delivery & Documentation
  • Therap AI
  • Training Strategies & Resources
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