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Tuesday September 15, 2026 10:00am - 10:45am EDT
Billing errors and rejected claims are a challenge for any agency. This session will provide an overview of how to troubleshoot common billing issues. We will cover the steps for fixing claims, creating replacements, and processing voids to ensure a smooth and accurate billing workflow.
Therap Presenter
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Billing Team, Therap Services
State of Residence:
Minnesota

What year did you begin working in the field?
1995

What year did you start working at Therap?
2021

What is your favorite thing about working for Therap?

Meeting and talking with providers across the country to help them with a solution in their everyday ta... Read More →
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 10:00am - 10:45am EDT
Salon C

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